Privacy Policy

Last Updated: February 8, 2026

1. Introduction

Welcome to CCMC Transmissions ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you visit our website www.ccmctransmissions.com or visit our shop at 4087 W Nike Dr, Suite 4, West Jordan, UT 84088.

By accessing our website or using our services, you consent to the data practices described in this policy.

2. Information We Collect

We collect information that you voluntarily provide to us when you contact us for a quote, schedule a service, or drop off your vehicle. This includes:

  • Personal Data: Name, phone number, email address, and mailing address.

  • Vehicle Data: VIN (Vehicle Identification Number), license plate, make, model, and service history.

  • Payment Data: Credit card or billing information (processed securely via our third-party payment processors; we do not store full credit card numbers).

3. How We Use Your Information

We use the information we collect to:

  • Diagnose and repair your vehicle.

  • Communicate with you regarding the status of your repair (e.g., "Your truck is ready for pickup").

  • Process payments and send invoices.

  • Send service reminders (e.g., "Your 12-month warranty checkup is due").

  • Improve our website and service offerings.

4. SMS & Text Messaging (A2P 10DLC Compliance)

We value your privacy and strict adherence to mobile carrier regulations.

  • Consent: By providing your phone number to CCMC Transmissions, you consent to receive text messages regarding your vehicle service, quotes, and appointments.

  • Opt-Out: You may reply STOP to any message to opt out of future messaging. You may reply HELP for assistance.

  • Privacy of Mobile Data (The "No-Share" Rule): No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We only share data in the following specific situations:

  • Service Providers: We may share data with trusted vendors who assist us in operating our business (e.g., website hosting via Squarespace, parts ordering systems, or payment processors), provided they agree to keep this information confidential.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies (such as Google Analytics) to help us analyze web traffic and improve your browsing experience.

  • Google Analytics: We use this tool to understand how visitors interact with our site. This data is anonymized and does not include personally identifiable information (PII).

  • Control: You can choose to disable cookies through your individual browser options.

7. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights and are required to keep the information confidential. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., Facebook, Google Maps, BBB). These sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

9. Changes to This Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date.

10. Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact us:

CCMC Transmissions 4087 W Nike Dr, Suite 4 West Jordan, UT 84088 Phone: (801) 282-0334 Email: CCMCTrans@gmail.com